Process mapping
Current-state workshops that document how the business really runs, so the configuration matches practice rather than the org chart.
Services
The team that builds the platform runs your rollout
Implementation, training and continuous support are delivered by our own consultants and engineers — the same people who write and maintain the code. No reseller hand-off, and no ticket queue sitting in a different organisation from the product team.
Our own consultants run the rollout, train your teams and stay on the line afterwards. No reseller hand-off, no ticket queue away from the people who build the product.
How we work
No hand-off. The same people, start to finish.
Most ERP programmes come apart in the gap between the software and the people expected to use it. We close that gap by keeping discovery, configuration, migration, training and long-term support inside one team that has been building this platform since 2007.
- Consultants who map how your business actually runs before touching a configuration screen
- Engineers who can extend the product, not only set its parameters
- Training written around real roles and your own transactions, not generic screenshots
- One escalation path shared by the Princeton Junction, Oxford and Chennai teams
Service lines
Three services, one continuous engagement.
Each stands on its own, and together they cover the whole life of the system — from the first process workshop to the extension you will need three years from now.
Implementation
Realize the benefits of a fully integrated application. Discovery, solution design, configuration, migration, testing and go-live, sequenced backwards from your date.
- Discovery & process mapping
- Configuration & data migration
- Testing, parallel run & cutover
Training
Get trained with proven methodologies and techniques. Role-based curricula for finance, operations, the shop floor, administrators and executives — onsite, online or blended.
- Role-based curricula
- Hands-on labs on your configuration
- Lifetime course materials
Support
Get support directly from the expert team. Code development, performance tuning, custom extensions, interfaces and configuration, handled by the people who maintain the platform.
- Code development & development support
- Optimization & performance tuning
- Custom extensions, interfaces & configuration
Engagement lifecycle
From the first workshop to year three.
Five stages, each with something you can inspect at the end of it. Nothing moves forward on a verbal understanding.
01
Scope & discovery
We sit with the people doing the work and map how orders, stock, cash and approvals actually move — then write down the gaps before anything is configured.
02
Solution design
Your processes are translated into modules, roles, approval chains and a chart of accounts, then signed off in a design document you can hold us to.
03
Build & migrate
Configuration, custom extensions where the standard product does not fit, and a migration of masters and opening balances that is reconciled rather than simply loaded.
04
Train & go live
Role-based training on your own data, a parallel run against the outgoing system, then a cutover with our consultants alongside your team.
05
Run & improve
After handover the same engineers stay reachable for tuning, new reports, additional modules and the extensions your business grows into.
Supporting capabilities
The work that sits underneath a clean go-live.
These are the pieces that decide whether a system is trusted in month two. They are part of the engagement, not a change request.
Data migration
Masters, opening balances and history extracted, cleansed, mapped and reconciled before anyone signs off on a cutover date.
Custom interfaces
Connections out to banks, marketplaces, payroll bureaux, tax portals and the devices already running on your floor.
Reporting & dashboards
Statutory reports, management packs and role dashboards built against your ledger, so numbers stop being rebuilt in spreadsheets.
Hosting on our own cloud
Environments run from a company-owned exclusive cloud facility, so infrastructure questions are answered by the same organisation that answers product questions.
Post go-live desk
A named route back into the engineering team for tuning, extensions and configuration changes long after the project closes.
Questions
What buyers ask first.
No. Discovery, configuration, migration, training and support are delivered by our own consultants and engineers working from the Princeton Junction, Oxford and Chennai offices. The people who build the product are the people you meet.
Yes. Each service line stands on its own. Teams already running the platform regularly come to us for role-based refresher training, performance tuning or a custom extension without any wider project attached.
That depends on scope, the number of entities and how clean your existing data is. We size it during discovery and put the commitment in writing before the project starts, rather than quoting an average that would not describe your business.
Consultants and engineers work from the corporate office in Princeton Junction, New Jersey, from Oxford in the United Kingdom, and from Chennai in India — which lets delivery and support follow the working day across those regions.
Next step
Tell us where the friction is.
Bring the process that hurts most — a slow month-end close, stock that never matches the count, approvals stuck in an inbox — and we will show you how the platform and the people behind it would handle it.